Dottori & Co (Frankston, Melbourne)

Address
Dottori & co
53C Beach St, Frankston VIC 3199, Australia
Phone Number
+61 3 9781 4448
Opening Hours
Monday  9AM to 3PM
Tuesday  9AM to 6PM
Wednesday  9AM to 3PM
Thursday  9AM to 9PM
Friday  8AM to 5PM
Saturday  8AM to 2PM
Sunday  Closed
Grade
A
Based On Ratings By Actual Customers
Reviews - What People Think About This Hair Salon
Based on the customer reviews, Capelli é Bellezza seems to be a salon that goes above and beyond for their clients. Customers repeatedly mentioned feeling welcomed, special, and confident during their visits.

The staff, particularly Maxi and Michelle, were praised for their professionalism, artistry, and ability to create stunning transformations. The atmosphere of the salon was described as warm, friendly, and clean, with a team that takes pride in their work.

However, there were a couple of negative reviews that mentioned issues with communication and handling of appointments. One customer felt that they were treated unprofessionally when trying to cancel an appointment due to budget concerns, while another mentioned feeling demeaned and uncomfortable during a visit when their desired color couldn't be achieved.

Overall, it seems that Capelli é Bellezza excels in providing exceptional service and results for the majority of their clients. The positive reviews highlight the talent and expertise of the staff, the welcoming atmosphere of the salon, and the confidence-boosting experiences had by customers.

It may be beneficial for the salon to address any customer service issues and improve communication to ensure a positive experience for all clients.
- Based On Reviews By Actual Customers
What People Like
Customers appreciate the expertise, friendliness, and professionalism of the staff, as well as the excellent results and care given during appointments, making them feel special and confident in their transformations.
About Our Reviews
The analysis above is generated based on reviews by actual customers. The views & opinions expressed on this page are those of actual customers and do not reflect the views of Tyebest.
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