The service at Pacific Smiles Dental in Melton appears to be inconsistent based on customer reviews. While some customers have had positive experiences with dentists like Dr Nita Kumari, who is praised for her gentle and thorough approach, others have complained about rude and dismissive receptionists, as well as unprofessional behavior such as false information given upon booking appointments and attempts to upsell unnecessary services.

Overall, it seems that the quality of service at this dental clinic may vary depending on the specific dentist and staff member encountered.