The service at Preston Smiles appears to be exceptional, with numerous customers expressing their satisfaction with their experiences. Many reviewers highlighted the professionalism, kindness, and care shown by the dentists, particularly Dr Marina Atalla, Dr Timothy Van, and Dr Fariha Ahmed.

The staff at Preston Smiles also received praise for making patients feel comfortable, especially those who suffer from anxiety about visiting the dentist. Additionally, customers appreciated the transparency and ethics exhibited by the dentists, with Dr Darren Chen in particular receiving commendation for putting the best interests of the patients before financial gain.

Overall, Preston Smiles seems to prioritize excellent patient care and comfort, making it a highly recommended dental clinic.

Overall, the dental practice seems to have received mixed reviews. While some customers praise Dr Gildea (and now Dr Aung) for being efficient, skilled, and providing excellent care, others have had negative experiences, such as lack of reception staff and feeling like the practice cares more about cutting costs than patient care.

However, those who have had positive experiences mention that the team is friendly and accommodating, with Dr Aung being their trusted family dentist for many years. There is also praise for Dr Gildea's patience, expertise, and calming demeanor, particularly with nervous patients.

It seems that the practice may be more suited for adult patients rather than children.