Overall, the experience at this florist seems to be mixed. While some customers have had wonderful experiences, praising the attention to detail, creativity, and customer service, others have been disappointed with rude staff, incorrect orders, and lack of customization options.

It seems that specific instructions need to be provided when ordering to ensure the desired outcome. On the positive side, some customers have had great experiences with beautiful arrangements, excellent service, and timely delivery.

However, it appears that consistency may be an issue at this florist, as experiences vary greatly among customers.