Overall, the experience at this florist seems to have declined in quality and customer service based on the reviews provided. Customers have expressed disappointment with the quality of the flowers, the presentation, and the service they received.

While some employees show pride and care in their work, others appear disinterested and neglectful. Issues with wilted, mouldy flowers and incorrect orders have left customers feeling let down and frustrated.

Despite some positive experiences, the negative feedback suggests that the overall quality and consistency of this florist may be lacking, leading customers to consider taking their business elsewhere.