Overall, the experience at Highett Florist seems to be exceptional. Customers have consistently praised the stunning beauty and longevity of the arrangements, as well as the care taken in both the arrangements and delivery.

There are a few minor complaints about certain aspects, such as flower blossoming and packaging, but they seem to be isolated incidents. The customer service is highly praised, with customers noting the helpfulness and kindness of Barb and her team.

The quality of the flowers and arrangements is consistently mentioned as exceptional, with customers returning for both personal and special occasions. Overall, Highett Florist appears to provide top-notch service and beautiful products, making it a highly recommended choice for floral needs.