Overall, the experience at this flower shop seems to be positive with customers praising the friendliness, helpfulness, and patience of the shop owners. They were accommodating, providing fresh and beautiful flowers either instantly or as requested.

However, there was one instance where the delivery was made a day earlier than requested, causing disappointment. Despite this, the overall service and quality of flowers seem to be exceptional, with customers highly recommending the shop for their attention to detail and top-notch customer service.

The shop also seems to have a caring and professional approach, as seen in their service for special occasions like funerals and arrangements for retirement villages and aged care homes in the neighbourhood.