Overall, the experience at this gym seems to be a mixed bag. While some customers have complained about the lack of action taken by staff regarding policy violations and poor customer service, others have praised the sense of community and welcoming atmosphere provided by certain staff members.

The facilities are described as adequate but could use some updates, and there are concerns about security measures after hours. However, for those looking for a friendly and accommodating gym experience, Goodlife Moorooolbark seems to have a dedicated and supportive team of staff members.