Overall, the experience at Snap Fitness Southbank seems to be very positive. The staff is highly praised for their knowledge, support, and friendliness.

The facilities are well-equipped and there is a sense of community among members. Some minor drawbacks mentioned include the lack of air conditioning and the need for shower gel in the showers.

The administrative staff, particularly Vee, is mentioned as being helpful. Despite some minor issues, the general consensus is that Snap Fitness Southbank provides a great environment for working out and has dedicated staff members like Veronica who go above and beyond to ensure a positive experience for members.