Overall, the gym seems to have a positive atmosphere with friendly and helpful staff, particularly Chloe who is highlighted for her efforts in elevating the quality of the facility. The gym is described as tidy and well-organized, with a good selection of equipment.

However, there are some complaints about the cleanliness and etiquette of other patrons, as well as pricing concerns. Despite these issues, the majority of reviews praise the gym for its excellent customer service and welcoming atmosphere, making it a recommended place for fitness enthusiasts looking for a positive workout experience.