Overall, the customer experience at this salon seems to be very hit or miss. While some clients have had great experiences with specific stylists like Daniel and Jin, others have left feeling extremely disappointed and upset.

The inconsistency in service quality, as well as the lack of accountability for mistakes made by the salon, has deterred some customers from returning. It appears that there may be issues with communication, favoritism towards long-standing clients, and overall professionalism that need to be addressed in order to provide a more reliable and positive experience for all patrons.