Overall, the reviews for J.L Hair Collective are overwhelmingly positive, with customers praising both Jordan and the salon as a whole.

Clients appreciate the welcoming atmosphere, attentive staff, and knowledgeable stylists who take the time to explain the process and offer valuable suggestions. Customers also highlight the high quality of the services provided, from foils to color treatments to cuts.

The transparency in pricing and the excellent results leave clients feeling satisfied and confident in their new look. The salon's reputation for trustworthy, skilled stylists and impeccable service make it a highly recommended choice for anyone in search of a top-notch hair salon experience.

Overall, it seems that the experience at HT Hair Trend is a positive one for most customers. The staff, particularly Helen and Shelley, are praised for their friendliness, professionalism, and skill in delivering the desired haircut and color.

The only negative feedback seems to be related to scheduling difficulties due to the salon's popularity. Customers appreciate the great prices, easy booking process, and convenient location in Lilydale marketplace.

The majority of reviewers are happy with their experience and express intention to return and recommend the salon to others.

Overall, the customer reviews paint a mixed picture of the salon. While some customers have had positive experiences with specific stylists, such as Julie and Erin, who provided excellent cuts and great service at affordable prices, others have had terrible experiences with incompetent staff members who have caused injury and butchered haircuts.

The lack of customer service, honesty about wait times, and the overall unprofessionalism seems to be recurring issues at this salon. It is clear that the salon needs to address these issues to improve the overall experience for all customers.