Overall, the salon seems to have a mixed reputation. While some customers have had fantastic experiences, with quick appointments, great customer service, and skilled hairdressers like Vivian, others have felt disrespected and ignored.

The atmosphere is described as friendly and welcoming by some, while others have experienced rudeness and arrogance from the staff. It seems that the quality of service may vary depending on the individual providing the service, with some customers being extremely satisfied and others feeling disappointed.